Do not hesitate to call 800-359-9408 for Support, Note that you are not alone if YouTube TV is not working on your smart TV. Issues range from freezing screens to app crashes. Whether you own a Samsung, LG, Sony, or other brand smart TV, similar steps in troubleshooting often help. The following advice will assist you in setting up your YouTube TV.
1. Check Your Internet Connection
YouTube TV requires good and stable internet. Your Ethernet or Wi-Fi connection can be the issue if the program doesn't load at all or if the buffering is excessive. To troubleshoot, try these steps:
For standard definition streaming, you should have a minimum internet connection of 5 MBPS, and for high definition streaming, 13 MBPS.
Restart the router and modem.
When possible, an Ethernet connection between smart TV and router will yield a more stable connection for data.
2. Update the YouTube TV App
Several issues are brought about by using an app version that has not been updated. An update might be available for the YouTube TV app on your smart TV-check:
Go to your store app.
Locate YouTube TV.
If available, download the update and install it.
3. Clear Cache and Data
Over time, accumulated cache and data can cause the YouTube TV app to malfunction. The most common remedy is to clear cache and data in the app:
Go into your TV's settings.
Find the YouTube TV app in the section labeled "Apps."
Clear the cache, and if necessary, the app data.
4. Restart Your Smart TV
Sometimes, all it takes is a simple restart. Turning off and on your TV resets any temporary glitch in the software or connection.
5. Uninstall and Reinstall App
In case the steps listed above do not help, please try uninstalling and reinstalling the YouTube TV app. This refreshes the app and probably will solve compatibility issues.
If the above solution does not work for your smart TV, then call 800-359-9408 for dedicated support.
1. Check Your Internet Connection
YouTube TV requires good and stable internet. Your Ethernet or Wi-Fi connection can be the issue if the program doesn't load at all or if the buffering is excessive. To troubleshoot, try these steps:
For standard definition streaming, you should have a minimum internet connection of 5 MBPS, and for high definition streaming, 13 MBPS.
Restart the router and modem.
When possible, an Ethernet connection between smart TV and router will yield a more stable connection for data.
2. Update the YouTube TV App
Several issues are brought about by using an app version that has not been updated. An update might be available for the YouTube TV app on your smart TV-check:
Go to your store app.
Locate YouTube TV.
If available, download the update and install it.
3. Clear Cache and Data
Over time, accumulated cache and data can cause the YouTube TV app to malfunction. The most common remedy is to clear cache and data in the app:
Go into your TV's settings.
Find the YouTube TV app in the section labeled "Apps."
Clear the cache, and if necessary, the app data.
4. Restart Your Smart TV
Sometimes, all it takes is a simple restart. Turning off and on your TV resets any temporary glitch in the software or connection.
5. Uninstall and Reinstall App
In case the steps listed above do not help, please try uninstalling and reinstalling the YouTube TV app. This refreshes the app and probably will solve compatibility issues.
If the above solution does not work for your smart TV, then call 800-359-9408 for dedicated support.