Getting charged twice for your YouTube TV account might be a major hassle because this is really uncomfortable, Call 800-359-9408. The good news about this is that it is remedyable. Whether it's a billing error, an overriding subscription, or simply an inadvertent double payment, you may quickly resolve this by following a few simple steps.
1. Status of Subscription
Reach out to customer support, but first, make sure you do not have multiple subscribed services/plans to your YouTube TV account. In fact, most of the users end up getting signed up for another plan or add-on that may lead them to believe they are being double-billed.
Open your YouTube TV account either on the website or in the app.
Click "Settings," then tap "Billing."
Go through the list and ensure that you're only subscribed to the services you want.
2. Check Your Payment History
Check your payment history to see whether two charges are being put in for the same period. Often, this could be due to some payment processing error where double billing is happening, probably because you have updated new payment details or changed cards.
To view your payment history:
Open YouTube TV.
Click "Settings" > "Billing" > "Transaction History."
Look for duplicate charges on the same day, or in one billing cycle.
If you notice duplicate payments, now it is the time to take the next step.
3. Contact the Support at YouTube TV
When this doesn't work by re-working your account settings and payment history, it is time to reach out to YouTube TV support. Though online support is available for them, calling their customer service line at 800-359-9408 is usually the quickest way to get personal attention.
When you reach out to YouTube TV Support,
have your account details ready and describe your problem clearly.
Give the dates and amounts that were double-charged for quicker resolution.
They may request screenshots of your billing statement for further investigation into the issue.
4. Dispute Charges with Your Bank
If for any reason YouTube TV support cannot resolve this issue, or if they confirm that a double charge occurred and haven't refunded you, then you can always call your bank or credit card provider. Most will let you dispute a charge if it's duplicated or incorrect.
Conclusion
Double charging on YouTube TV is an inconvenience, but it usually is a quick fix provided the right steps are taken. Always first look over your account and any previous payments taken from it. If all else fails, ring in to YouTube TV support at 800-359-9408 for direct help. These steps should help one resolve his or her billing issue without extra stress so that he or she can return to watching a favorite show.
1. Status of Subscription
Reach out to customer support, but first, make sure you do not have multiple subscribed services/plans to your YouTube TV account. In fact, most of the users end up getting signed up for another plan or add-on that may lead them to believe they are being double-billed.
Open your YouTube TV account either on the website or in the app.
Click "Settings," then tap "Billing."
Go through the list and ensure that you're only subscribed to the services you want.
2. Check Your Payment History
Check your payment history to see whether two charges are being put in for the same period. Often, this could be due to some payment processing error where double billing is happening, probably because you have updated new payment details or changed cards.
To view your payment history:
Open YouTube TV.
Click "Settings" > "Billing" > "Transaction History."
Look for duplicate charges on the same day, or in one billing cycle.
If you notice duplicate payments, now it is the time to take the next step.
3. Contact the Support at YouTube TV
When this doesn't work by re-working your account settings and payment history, it is time to reach out to YouTube TV support. Though online support is available for them, calling their customer service line at 800-359-9408 is usually the quickest way to get personal attention.
When you reach out to YouTube TV Support,
have your account details ready and describe your problem clearly.
Give the dates and amounts that were double-charged for quicker resolution.
They may request screenshots of your billing statement for further investigation into the issue.
4. Dispute Charges with Your Bank
If for any reason YouTube TV support cannot resolve this issue, or if they confirm that a double charge occurred and haven't refunded you, then you can always call your bank or credit card provider. Most will let you dispute a charge if it's duplicated or incorrect.
Conclusion
Double charging on YouTube TV is an inconvenience, but it usually is a quick fix provided the right steps are taken. Always first look over your account and any previous payments taken from it. If all else fails, ring in to YouTube TV support at 800-359-9408 for direct help. These steps should help one resolve his or her billing issue without extra stress so that he or she can return to watching a favorite show.