Tired of YouTube TV and want to cancel your subscription? Here's a comprehensive guide that outlines both online and phone-based methods, complete with additional tips and troubleshooting advice.
Canceling Online
Canceling Online
- Access Your YouTube TV Settings:
- Open the YouTube TV app on your device.
- Tap on your profile picture in the top right corner.
- Select "Settings" from the dropdown menu.
- Navigate to Membership:
- Scroll down the settings page until you find the "Membership" section.
- Tap on it to view your subscription details.
- Cancel Your Subscription:
- Look for the "Cancel Membership" option. It might be located near the bottom of the page.
- Tap on it and follow the on-screen instructions.
- Confirm Your Cancellation:
- YouTube TV may ask you to confirm your decision to cancel.
- Double-check the information and proceed with the cancellation.
- Review Cancellation Terms:
- Pay attention to any cancellation fees or policies mentioned during the process.
- Ensure you understand the terms and conditions before finalizing your cancellation.
- Dial (800) 359-9408:
- Use your phone to call the YouTube TV customer service number.
- Follow the Prompts:
- Listen carefully to the automated prompts and follow the instructions to speak with a customer service representative.
- Request Cancellation:
- When connected to a representative, inform them that you want to cancel your YouTube TV subscription.
- Provide Verification:
- The representative may ask you to verify your identity by providing personal information.
- Confirm Cancellation:
- After verification, confirm your decision to cancel the subscription.
- Check Your Billing Cycle: If you're within your billing cycle, you might still be charged for the current month.
- Consider Pausing: If you're not ready to cancel completely, YouTube TV might offer a pause feature. This allows you to temporarily suspend your subscription and resume it later.
- Contact Customer Support: If you encounter any issues or have questions, don't hesitate to reach out to YouTube TV's customer support.
- Unable to Find the "Cancel Membership" Option: If you can't locate the cancellation option in the app settings, try logging out of your account and logging back in.
- Phone Line Busy: If you're having trouble reaching customer service by phone, try calling at a different time or consider using the online cancellation method.